Alfa Bank, the corporate treasury of the Alfa Group, is the largest private commercial bank in Russia. Alfa Bank is headquartered in Moscow. Today it is a high tech universal financial institution, which services more than 1.5 million people and 40,000 organizations.
Retail banking is a strategic priority for Alfa-Bank. Currently, Alfa-Bank retail network consists of 30 offices in Moscow and 280 branches in the regions and abroad, including the banking subsidiaries in Ukraine, Kazakhstan and the Netherlands. Currently, Alfa-Bank has more than 2.6 million individual clients.
The services offered by Alfa Bank to private customers include:
In addition to providing traditional financial services, Alfa-Bank shops offer a wide range of remote banking services, including ATMs, Internet Banking (Click Alfa), Mobile Alpha, Alpha Check account management, and a direct telephone connection to the Alfa Consultant call center. Alfa-Bank strategic focus on further expanding its product range and improved marketing initiatives.
At the end of 2005, Alfa-Bank established an Auto Finance car loan division’s products introduce market. Along with the development of products such as car loans classic car loans, car loans and zero down payment loans express, the Bank started testing and streamline its customer service systems in this area. Alfa-Bank auto finance portfolio includes 40 car brands which are 30% Russian and 70% foreign cars.
In 2006, Alfa-Bank set up a GM Finance Private Label Agreement to promote cooperation in auto loans to automaker General Motors CIS. In 2007, Alfa-Bank plans to further accelerate its growth Auto Finance.
There are several programs on the secondary real estate mortgage loans: loans with a minimum deposit of 10%, AI 15% of the cost of the property, loans secured by private houses and apartments for loans to buy, and a program refinance mortgage loans issued by other banks. Alfa-Bank monthly mortgage loan is growth of 20-25%.
Alfa-Bank mortgage lending division is actively developing business relationships with companies and real estate with its business and individual clients and provides them with favorable conditions of cooperation. New partnership programs are already operating successfully in the regions where the bank is present. Under the Bank partners are leading real estate agencies, legal, insurance and appraisal companies good track records in the market.
In 2004, Alfa-Bank launched a new consumer finance projects. Today, Alfa-Bank is one of the leaders in the Russian consumer credit market. It offers its customers a wide range of consumer financial products are designed and developed to incorporate the most up-to-date banking technologies.
Alfa-Bank excels in quality service, and is known for its sleek, user-friendly means for processing and delivery of consumer finance products, often through the use of sophisticated marketing and customer support IT technologies. In the long term, Alfa-Bank is planning its portfolio of products and consumer finance to increase to attract more customers.
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