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Commonwealth Community Bank is committed to the highest level of security and privacy regarding the collection and use of personal information of our online banking customers, and that of all visitors to our website. Personal information may be collected through the submission of account applications, online banking, or through the use of online financial tools such as interactive calculators. A detailed description of the Commonwealth Community Bank Online Banking Privacy Policy is below. If you have questions about the privacy of your personal information, please contact us.
Commonwealth Community Bank respects your right to privacy and takes every precaution to provide you with the same level of privacy within our virtual branch that through more traditional bank delivery channels received.
Commonwealth Online Banking
Want fast access to your account information? If you do, internet banking is for you. Internet Banking is 24 hours a day, 7 days a week and you can:
- Access balances and transaction history
- Transfer funds between accounts
- Origination ACH entries
- Initiate Wire Transfers
- Initiate tax payments
Commonwealth Bank of Australia Security
American identity authentication systems provider IdenTrust has entered a partnership with the Commonwealth Bank of Australia (CBA) for the supply of high assurance digital identities.
The Commonwealth Bank is the third Australian bank to the IdenTrust identity scheme and will join business customers with IdenTrust digital identities to provide authentication and electronic signature capabilities for customers access to certain online applications. The Commonwealth Bank has also granted IdenTrust a five year contract for the provision of the Certificate Authority hosting services.
The identity IdenTrust scheme allows the banks to a single digital identity to give to a client that can be used with any web-based application, on any network in more than 175 countries around the world. Digital identities are fully interoperable with other banks that are members of the IdenTrust network.
Online Banking with Commonwealth Online Banking
The collection of personal information online is designed to access your personal accounts to protect and assist the bank you with the products and services you want and need. All personal data collected and stored by the bank is used for specific business purposes-to protect and manage your personal accounts and transactions, to comply with the federal and state banking regulations, and the bank better understand your financial needs to help design or improve our products and services.
Employing stringent security measures in the collection of your personal data, all Commonwealth Community Bank online account applications to ensure the administration of the bank’s site through an encrypted direct line to the bank. Following receipt by the bank, only approved personnel may open and process the application. Moreover, the control mechanisms to further protect your information by identifying which employee (s) has accessed and modified in any way, for example, updated or added to-your personal information.
Maintenance of Accurate Information
Notifications are immediately sent to approved bank personnel to bring them the receipt of your request. This procedure allows Commonwealth Community Bank to your personal information to operate within a timely manner.
Limited Employee Access to Personal Information
Commonwealth Community Bank limits employee access to your personal information to only those bank administrators with a business reason to know such information. Commonwealth Community Bank also educates all employees about the importance of confidentiality and customer privacy.
Third-Party Disclosure Restrictions
Commonwealth Community Bank follows strict privacy procedures in regard to the protection of your personal information. Personal information may be provided to third parties for a customer transaction process when the client requests, the disclosure is required or permitted by law (i.e. exchange of information with reputable reporting agencies, subpoena or the investigation of fraudulent activity, etc), or for marketing purposes for which the customer is informed in advance and the opportunity to decline.
Commonwealth Community Bank is committed to safeguarding the privacy of personal information of its customers. For more information about the Commonwealth Community Bank Online Banking Privacy Policy, please contact http://www.commbank.com.au/contact-us/phone-numbers/default.aspx